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PointsBet Review

Deposit MethodsPOLi, Bank Transfer, VISA, MasterCard
Best FeatureSpread Betting Available
Other FeaturesMobile App
Excluded territories from bonus offerVIC, NSW, WA, SA
Live (in-play) BettingPhone
LicenceNorthern Territory - Australia
Best alternative
Best Feature
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Best Live Streaming
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Geo restrictions apply. You must have a funded account or have placed a bet in the last 24 hours to access. Under Australian law, we are required to inform you that Live Streaming on bet365 is exempt from Parts 3 and 4 of the Broadcasting Services (Online Content Service Provider Rules) 2018.

Overall Rating
1.5/5
Nikola Jekic
Author:

PointsBet is the only betting site in Australia that offers spread betting, but they have very few other options in place. Another thing that really bugged me was a short list of payment options. There are only cards, EFT and POLi. So unless you’re a spread betting fanatic, I recommend you look elsewhere.

Last updated on 11/16/2020
Sportsbetting Product
85%
Spread betting available
Support in Australia & NZ
80%
Decent
Mobile Betting
81%
User-friendly
Horse Racing Offers
77%
Subpar
Payment Methods
70%
Unacceptable

PointsBet is the only bookmaker in Australia that has spread betting. However, they don’t offer almost anything apart from that. Fixed-odds betting is average at best and the selection of payment methods is unacceptable.

If you’re thinking about joining this bookmaker, my PointsBet review will do you good. The general opinion is that they are far from being the best in the business. That’s why joining some other top Australian bookmaker may be the best option after all.

The Pros of PointsBet
  • The only spread betting site in Australia
  • Spread betting on the go with PointsBet iOS and Android apps
The Cons of PointsBet
  • Limited banking facilities
  • No live streaming
  • Weak betting offer overall

PointsBet Overview

pointsbet home page

PointsBet opened in 2017 as the only bookmaker in Australia that has spread betting. But the great thing about PointsBet is that they are also offering good old fixed odds wagers. This way, you get the best of both worlds.

Even though I love spread betting, I don’t want to play it all the time. So, having an option to place regular bets is very important for me. PointsBet is a solid option even if you just want to enjoy your usual sports and horse racing bets, and then maybe spice things up with a spread bet from time to time.

This bookmaker is 100% Australian owned, so it didn’t surprise me that they have such fantastic coverage of local sports and racing. Apart from the NRL, AFL and Australian horse racing, you can also bet on the broad range of international events. It includes everything from US sports, like NBA and NFL, to top-level cricket and soccer. PointsBet has grown into a respected bookmaker with strong connections across Australia. They are official betting partners of AFL, NRL, ARU, Tennis Australia, FFA and Cricket Australia.

How Does Spread Betting Works?

Since spread betting isn’t so widely popular, especially among new punters, I thought that it would be worthwhile to briefly explain how it works. If you already know how spread betting goes, feel free to skip this part. All others should read the next few sections before anything else.

When betting on spread, your potential winnings or losses can be different depending on the winning margin of your Bet. The final payout is calculated by multiplying stake with the difference between the result and your chosen line or total. The gap between line or totals is called the spread. For example, if you bet $10 that the total number of points on an NBA game will be greater than 200, and the final result is 205 in total, you’ll win $50. That’s because (205-200) x10=50.

The catch is that in case there are fewer points than you predicted, your losses also multiply. So, if the end result is 195, you’ll lose $50. That’s why I always suggest my friends to be extra cautious with spread betting. You can win much, but you can waste a lot as well. If you’re new to online betting, I strongly advise you to read the full guidelines on PointsBet site. They have tons of material, including video guides, which should be more than enough to get you started.

Another thing you should be aware of is that PointsBet lets you limit yours loses. Every spread Bet offers an option to set the maximum amount you’re willing to lose. But keep in mind that if you set the max losses to for example $50, your max winnings will also be limited to the same amount. I use this feature for almost every wager since it gives me much more control over the end result. Also note that PointsBet temporarily holds an amount greater than your stake until the Bet is settled, so they can be sure you’ll have enough funds to cover a potential loss.

PointsBet Horse Racing

pointsbet horse racing

Even though PointsBet’s main focus is spread betting, they also offer a strong horse racing coverage. Apart from the Australian and New Zealand racing, you can also bet on the range of international events, including the US, the UK, Canada or even Brazil racing. They cover harness and thoroughbred, meaning that there is everything most of the racing punters are looking for.

You can back up all of the popular bets, such as win, place, each-way, best tote, Quinella, Exacta, Trifecta, First Four and so on. When comparing PointsBet horse racing offer with what other big Australian bookies have in place, I was pleasantly surprised with the results. This bookmaker doesn’t lag too much even behind the names like Unibet or Palmerbet.

The sole range of events and markets is great, but what really made me love PointsBet is their user interface. It’s very slick and modern looking, so you won’t have any problems finding your way around.

There is a list of the upcoming races on the right side of the home screen. However, if you want to browse all the events, head out to the ‘Horse Racing’ page in the main menu. Once you’re there, you’ll see how easy it is to navigate through days and different races. PointsBet isn’t a racing focused bookie. Yet they managed to come up with an excellent offer. Just one of many reasons why I always get back to them!

Horse Racing Odds

This random odds comparison test I did is just another proof of how superb PointsBet racing offer really is. Not only that they are competing with the best horse racing betting sites in Australia, but in this case, they even managed to come on top. As a long-term customer, I can say that this isn’t an isolated incident. You’ll see that many times PointsBet has the most competitive odds on the market. Even if you’re not into spread betting, this bookie is still a strong choice.

Pointsbet Racing Odds Comparison
Belmont
PointsBet
Palmerbet
BetEasy
Spanish Hurricane11.0012.0011.00
Brains7.507.007.00
Divine Service10.0011.0010.00
I Can I Will I Am15.0015.0015.00
Guangzhou2.752.702.70
Steelz Time3.103.003.00
Salesman15.0014.0014.00
Autmed34.0041.0034.00
Overround117.3%118.3%120.5%

Spread and Fixed Odds Sports Betting

pointsbet sports betting

Unlike most of the other betting sites in Australia that emphasise horse racing, PointsBet filled its home page with the best upcoming sports odds. So, if you’re sports betting fan like myself, you’ll love the layout of this bookie.

You can place a quick bet directly from the start screen or open the main menu in the top left corner to browse all of the available options. The range of sports is excellent. As an Australian native, PointsBet focuses on the domestic leagues, such as AFL, NRL and A-League. But there is a nice mixture of international sports as well, including US leagues, European soccer and many niche sports like surfing or table tennis.

The thing I liked the most here is how organised PointsBet is. Once you choose the sport and a game you’d like to bet on, they will show you 3 tabs – one with fixed odds markets, one for spread betting and one for the same game multi. I was amazed by the range of fixed odds markets on offer. Don’t be surprised if you find even more than 250 markets for some of the AFL or NRL matches. But keep in mind that the selection isn’t that broad for some of the less popular or non-Aussie sports.

There is also a hefty selection of spread markets, which includes many advanced options like win margins, multipliers or player stats. I personally don’t like to bet multies, but if you do, don’t miss to check out the ‘Same Game Multi’ feature. It allows you to place multiple bets on a single event, with just a few clicks. It’s definitely one of the most convenient multi maker tools I encountered in recent times.

Sports Odds Comparison

When it comes to fixed odds on sports, PointsBet holds it ground surprisingly well. I put them against some of the best bookmakers in Australia, and they showed how competitive their pricing really is. So even if you’re not a fan of spread betting, don’t forget to always check fixed odds at PointsBet, since they usually have prices that are around the market best.

Pointsbet Sports Odds Comparison
AFL
PointsBet
Unibet
BlueBet
Adelaide Crows3.353.403.30
Melbourne Demons1.331.331.34
Overround 105%104.6%104.9%

Live Streaming

At the time of writing this review, PointsBet wasn’t offering sports or racing live streaming. I love to watch live games and place bets all in one place, but unfortunately, that isn’t an option at PointsBet. If you want to watch live racing or sports online, my recommendation is to head out to bet365. They have a market-leading streaming platform that works perfectly on both desktop and mobile. In case you want to learn more about bet365 betting offer, take a look at our dedicated review.

Live Betting with PointsBet

PointsBet offers a live betting platform that should fulfil the needs of almost every punter. It was certainly good enough for me. I liked the simple design and the fact that you can easily switch between sports and see how many live games are currently available. There is also a list of the upcoming events on the right side of the screen, so you can always take a quick look to find out what games are about to start.

The selection of sports available for in-play betting is also very good. Apart from the usual suspects, like AFL, NRL and soccer, you can also bet on many lesser sports, such as table tennis and volleyball. E-sports fans will be pleased to hear that all of the big video game clashes are there as well. Selection of live markets is also decent. It’s not as broad as at bet365 for example, but still good enough to keep things interesting.

In case this is your first time placing live bets, take a look at this quick guide.

How to place a live bet at PointsBet?

  1. Open the ‘In-Play’ betting page from the main menu    
  2. Pick the live market you like
  3. Once you clicked the odds, you’ll see the phone number
  4. Give them a call and state your bet

PointsBet App – Spread Betting on the Go

pointsbet mobile app

PointsBet app is very simple and user-friendly. I had a lot of fun using it over the past few years. The thing I liked the most is the main menu at the bottom of the screen. It allows you to swiftly switch between racing, sports and the bet slip. In case you want to access your account settings or contact customer support, just click on the full menu.

The design of the app is pretty much the same as on the desktop site, so won’t have any problems when switching. Another important thing is that spread betting is surprisingly convenient even on a smaller screen. Since everything is correctly placed, I haven’t had any issues so far.

As a long-term iPhone user, I can claim that PointsBet app for iOS works without any hiccups. Everything is smooth and fairly fast. For the sake of this review, I shortly tested an Android app as well. From what I could see, it works equally great. The only difference is that you’ll have to get the app directly from the PointsBet site and install it on your own. But don’t worry, it’s a very simple task. If you’re not sure how to do it, take a look at the step-by-step guide below.

How to download PointsBet Android app?

  1. Go to the ‘Android App’ page on the PointsBet website  
  2. Tap the ‘Download’ button
  3. Once the download is complete, open the ‘PointsBetAndroidApp.apk’ file
  4. Go to the security setting on your device and enable the ‘Unknown Sources’ option
  5. When the app is installed, you can start betting right away

If you don’t want to go through all of this, feel free to use their web-based app. Just enter the PointsBet website using a mobile browser, and that’s it. It has all the same features as native apps, which makes it the easiest way to place a quick bet on the go without having to download anything.

Payment Methods – Only 3 Deposit Options

Selection of payment option is probably one of the weakest sides of PointsBet. Here you can deposit only via cardsEFT and POLi. As an avid e-wallet user, I was disappointed that neither PayPal, Skrill or Neteller are available. But since cards and POLi are the most popular methods around here, the majority of the punters should be fine even with the offer this slim. I hope that PointsBet will add more banking options anytime soon since there is really not much going on in their cashier right now.

POLi is a deposit only method, meaning that there are only 2 options left for withdrawal – cards and EFT. But on the bright side, the funds were usually in my bank within 2 or 3 days after sending the request, which is acceptable. But don’t forget to verify your account as soon as you register. PointsBet will deactivate all account that hasn’t passed the verification within the first 14 days.

Pointsbet Payment Options
Payment Methods
Withdrawal Times
Bank TransferUp to 10 Working Days
Visa 1 - 3 Working Days
MasterCard1 - 3 Working Days
POLiN/A

Customer Support

When it comes to customer support, two of the most important things for me are live chat and 24/7 availability. Luckily, PointsBet checks both of these boxes. Every time I stumbled upon a problem, some of the agents responded to my live chat message in less than 5 minutes. You can also give them a call or send an email, but I still believe that live chat is by far the most efficient way.

Support representatives are highly professional, meaning that you’ll most probably solve your issues very quickly. Also, don’t forget to always take a look at the FAQs page first. It isn’t too extensive, but it can be helpful for some of the less complicated problems. They also explain in great detail how spread betting works.

PointsBet Contact

  • PointsBet Contact Number: 13-72-38
  • Email[email protected]
  • Post: PointsBet, PO BOX 4191 535 Richmond East 3121
  • PointsBet Live Chat: Available 24/7

PointsBet Safety Features

Since joining PointsBet, I haven’t encountered a single safety issue. Everything went smoothly, from account verification to deposits and withdrawals. From what I could find, there are also no other people that had serious security complaints. This isn’t a big surprise though. PointsBet holds a betting license issued by Australia’s Northern Territory Government, so they have to stick to the very high security standards. For example, the site is protected with the 2048-bit encryption, which means that all your important stuff, such as personal data and card numbers, are well protected from any interference.

Betting with 100% legal bookies such as PointsBet also means that they have all the player protection measures in place. I sometimes use the loss limit tools, but you can also take advantage of self-exclusion or time out. You can learn more about these tools on the ‘Responsible Gambling’ page. On top of that, there is a quick link to the Gambling Help Online in the footer or every page on PointsBet website.

PointsBet Review Verdict

Spread betting is the only PointsBet feature that sets them apart from the rest. In case you’re a huge spread betting fan, this bookmaker is the place to go. However, they’re outclassed by competitors in almost every other category. From betting offer to live streaming and payment methods, PointsBet is far from being the best on the market.

Because of all this, I suggest you take a look at some other top Australian betting sites that have much more superior offer.

PointsBet is an ok betting site, but nothing more than that. If you want to check out what are the best bookmakers in Australia, click the button below. Top PointsBet Alternatives

Pointsbet FAQs

PointsBet brand is owned by a company named PointsBet Holdings Ltd. Chairman is the former Tabcorp director, Brett Paton. Sam Swanell runs the company at the moment. To learn more about this bookmaker, check out our PointsBet review.

Yes, PointsBet is 100% safe. They hold the betting license issued by the Australia’s Northern Territory Government, so you can be sure they are reliable. On top of that, PointsBet has all the usual safety features, such as 2048-bit encryption.

Yes, you can. PointsBet offers live betting on many sports events. Just go to the ‘In-Play Betting’ page and choose your bets. However, keep in mind that you’ll have to give them a call to place an in-play wager. To learn more about live betting at PointsBet, take a look at the review above.

Yes, PointsBet offers a native app for Android devices. It works very smoothly and has all the same features as the desktop site. But keep in mind that you’ll have to get it directly from the PointsBet site, instead from the Play Store. To learn more on this subject, check out the part about the PointsBet app.

PointsBet withdrawal time is usually around 2 to 3 working days, which somewhere around the industry average. Note that you can withdraw funds only via Bank ETF. If you want to learn more about payments at PointsBet, try reading the review above.


User Reviews

Comments

Avatar

Brendan js 03/01/2020 at 5:20 am

Awesome,never had a problem .first 4 places bonus back 2+races per day and Saturday up to 12 races.ive seen offers for top 5 finish money back bonus. Always treat bookies with respect , verify acc b4 deposit with every bookmaker and always test bet a small amount. Never deposit with any bookie b4 verification .Never has gambling attracted the moral.

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Avatar

Tracey Matheson 04/29/2019 at 2:52 am

I set up an account with Pointsbet.com.au . They verified my account easily enough when I went to withdraw money they stopped communicating and then unverified my account .
They have since made things as difficult as possible including a seemingly impossible requirement – ever heard of Certifying bills!? to withdraw money.
I think this relates to if they do this to enough account holders will eventually give up and they get to keep their money. Anyone else with a similar experience?

Reply
Avatar

ivan agoston 08/25/2019 at 10:25 am

to verify my account they say that they will deposit a few cents into my bank account and I that was to tell the amount that was deposited into my bank account, they never did so my account is not verified and I cannot withdraw my money. Now they ask me to send a photo of my bank card but I do not know how I asked to send me the postal address so I can send it to by Post they completely ignoring my request and they closed my account so even if I can find somebody to help me sending a photo of my bankcard I cannot login to my account.how do thi people get a licence to operate in Australia

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